Pool Supplies of Corona / PSOFC Corp.

Privacy Policy

Website: poolsuppliesofcorona.com
Effective Date: 5/25/2026
Business: Pool Supplies of Corona / PSOFC Corp.
Office Address: 19740 Jolora Ave, Corona, CA 92881
Contact Email: psofcorona@gmail.com
Phone: (951) 364-3773

1. Introduction

Pool Supplies of Corona and PSOFC Corp. respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request information, purchase pool equipment, submit forms, schedule installation services, communicate with us, or pay through Stripe.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly, information related to purchases and services, and technical information collected through our website or service providers.

Information you provide directly may include:

Name, email address, phone number, and other contact information.
Billing address, job-site or installation address, and shipping or delivery address if applicable.
Product interests, order details, invoice details, payment status, and purchase history.
Installation requests, equipment details, property access notes, scheduling information, and service communications.
Warranty-related information, including proof of purchase, proof of professional installation, service notes, photos, and manufacturer claim details.
Form submissions, emails, text messages, phone communications, and other messages sent to us.

Payment information: Payments may be processed through Stripe. We may receive payment status, billing details, transaction identifiers, invoice information, and limited payment-related records. We do not intentionally collect or store full credit card numbers on our own website servers.

Website and device information: Our website is built using Wix. Wix and related service providers may collect technical information such as IP address, browser type, device type, pages viewed, referring website, cookie data, date and time of visit, general location information, and site performance or security data.

3. How We Use Information

We may use personal information for business, customer service, transaction, installation, warranty, security, and legal purposes, including to:

Respond to inquiries, prepare quotes, create invoices, send payment links, and process orders.
Collect payments, confirm payment status, and maintain transaction records.
Schedule delivery, pickup, service, or installation appointments.
Coordinate installation services through PSOFC Corp. and verify job-site details.
Document installation conditions, equipment compatibility, product serial information, and service notes.
Support manufacturer warranty eligibility, registration, claim documentation, and customer service.
Communicate about orders, invoices, warranties, scheduling, service updates, and customer support.
Improve our website, customer experience, internal operations, recordkeeping, and fraud prevention.
Comply with tax, accounting, insurance, legal, regulatory, and business obligations.

4. Installation and Warranty Information

If you request installation services, we may collect and use job-site information, equipment information, installation details, photos, service notes, proof of purchase, proof of installation, and related communications.

This information may be used to schedule and perform services, document site conditions, confirm equipment compatibility, support manufacturer warranty eligibility, communicate with manufacturers such as Pentair where appropriate, and maintain business, tax, warranty, and legal records.

5. How We Share Information

We may share personal information with trusted third parties as reasonably necessary to operate our business, complete transactions, provide services, maintain records, or comply with legal obligations.

These third parties may include:

Payment processors, including Stripe.
Website hosting, form, security, and analytics providers, including Wix.
Product manufacturers, including Pentair, when needed for warranty registration, warranty support, technical support, or product claims.
Installation or service providers, including PSOFC Corp.
Shipping, delivery, logistics, or product fulfillment providers when applicable.
Accounting, tax, bookkeeping, legal, insurance, or professional advisors.
Software providers used for invoicing, scheduling, communications, customer records, or business operations.
Government, regulatory, law enforcement, or dispute-resolution authorities when required or permitted by law.

We do not sell personal information for money. If we use advertising, analytics, or tracking tools in a way that is considered a sale or sharing of personal information under applicable California privacy law, we will update this Privacy Policy and provide any required opt-out rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the site function, remember preferences, analyze traffic, improve performance, protect against fraud, and support security.

You may be able to disable cookies through your browser settings, but some website features may not function properly if cookies are disabled.

If we use advertising pixels, retargeting tools, or cross-site tracking technologies in the future, we will update this Privacy Policy as appropriate.

7. Emails, Text Messages, and Customer Communications

If you provide your email address or phone number, we may contact you about quotes, orders, payment links, invoices, installation scheduling, warranty information, service updates, and customer support.

We do not intend to send marketing text messages without appropriate consent. You may ask us to stop non-essential communications at any time.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, payment system, email, text message, or electronic storage method is completely secure.

Please avoid sending sensitive payment or personal information by unsecured email or text message when a secure payment or form option is available.

9. Data Retention

We keep personal information for as long as reasonably necessary to complete transactions, provide services, maintain customer records, support warranty documentation, resolve disputes, comply with tax, accounting, insurance, legal, and regulatory obligations, and protect our rights and business operations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

10. Children's Privacy

Our website and services are intended for adults, property owners, tenants with proper authorization, or authorized purchasers.

We do not knowingly collect personal information from children under 13. If we learn that we collected information from a child under 13, we will take reasonable steps to delete it.

Individuals under 18 should not submit personal information, place orders, request installation services, or complete payment without involvement and authorization from a parent, legal guardian, property owner, or other authorized adult.

11. California Privacy Rights

California residents may have certain privacy rights depending on the circumstances and whether applicable legal thresholds are met.

These rights may include:

The right to know what personal information is collected, used, disclosed, sold, or shared.
The right to request deletion of personal information, subject to exceptions.
The right to correct inaccurate personal information.
The right to opt out of sale or sharing of personal information, if applicable.
The right to limit use of sensitive personal information, if applicable.
The right not to be discriminated against for exercising privacy rights.

To make a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

Email: psofcorona@gmail.com
Phone: (951) 364-3773
Mail: Pool Supplies of Corona / PSOFC Corp., 19740 Jolora Ave, Corona, CA 92881

12. Do Not Sell or Share My Personal Information

We do not sell personal information for money.

If our use of advertising, analytics, or tracking tools is considered selling or sharing personal information under applicable California law, we will provide a clear method to opt out.

13. Third-Party Websites and Services

Our website, communications, invoices, payment links, or warranty materials may link to third-party websites or services, including Stripe, Wix, product manufacturers, warranty portals, payment pages, or other providers.

We are not responsible for the privacy practices, security, or content of third-party websites or services. Please review the privacy policies of those third parties when you use them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a revised effective date. Your continued use of our website or services after an updated Privacy Policy is posted means you acknowledge the updated policy.

15. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Pool Supplies of Corona / PSOFC Corp.
19740 Jolora Ave
Corona, CA 92881

Email: psofcorona@gmail.com
Phone: (951) 364-3773

Short Website / Checkout Notice

By submitting information or completing payment, customer acknowledges Pool Supplies of Corona / PSOFC Corp. may collect and use customer contact, billing, job-site, payment, installation, and warranty-related information to process orders, schedule services, support manufacturer warranty documentation, and comply with business and legal obligations.